Terms & Conditions
Applicable to every quote, contract and delivery between Finaudax and its clients.
Article 1 — Scope
These terms and conditions apply to every quote, contract and provision of services by Finaudax (trade name of Dermo Cosmetics BV, Belgian company number (KBO/BCE) BE0896787368, registered office at Lijsterlaan 5, 3570 Alken), hereinafter "Finaudax", to its clients, hereinafter "the client". Deviations are only valid if agreed in writing.
Article 2 — Quotes and formation of the contract
Finaudax's quotes are non-binding and valid for 30 calendar days, unless stated otherwise. The contract is formed upon written confirmation (an email suffices) by both parties. A demo or trial session does not obligate the client to purchase.
Article 3 — Description of services
Finaudax develops custom business applications for Belgian SMEs, focused on cost, margin and cash-flow visibility, including any connections to the client's existing software. The precise scope, functionality and delivery date are set per project in the quote or project proposal.
Article 4 — Price and payment
- All prices are exclusive of VAT, unless stated otherwise.
- Invoices are payable within 30 days of the invoice date, unless otherwise agreed.
- In the event of late payment, statutory interest is due automatically and without notice of default, in accordance with the Belgian Late Payment Act, plus a fixed compensation of 10% of the invoice amount (with a minimum of €75).
- Custom projects generally proceed in phases, with interim invoicing upon delivery of each phase, unless otherwise agreed.
Article 5 — Delivery timeline
Stated delivery and completion timelines are indicative. Exceeding them does not entitle the client to compensation or termination, unless expressly agreed otherwise. Delays caused by late input, feedback or approval from the client suspend the timeline proportionally.
Article 6 — Client cooperation
The client undertakes to provide the information, access and feedback needed for the proper execution of the assignment in a timely manner. Any delay or additional cost resulting from a failure to do so is not attributable to Finaudax.
Article 7 — Intellectual property
Unless otherwise agreed in writing, upon full payment the client acquires a right of use to the custom-developed application for its own business use. The underlying source code, methodology, reusable components and know-how of Finaudax remain the property of Finaudax and may be reused by Finaudax for other projects, provided no business data of the client is disclosed in doing so.
Article 8 — Liability
Finaudax commits to a best-efforts obligation and delivers its services with due care. Finaudax's liability is limited to the invoiced amount of the assignment in question, except in case of intent or gross negligence. Finaudax is not liable for indirect damages (loss of profit, data loss, reputational damage).
The client remains at all times responsible for the accuracy of the business data used as the basis for the developed application.
Article 9 — Maintenance and support
Maintenance, updates and support after delivery are only included if expressly agreed (e.g. via a separate maintenance agreement). Without such an agreement, additional work is carried out on a time-and-materials basis.
Article 10 — Processing of personal data
To the extent that Finaudax processes personal data on the client's behalf in the course of performing the contract, this is done in compliance with GDPR and, where necessary, a separate data processing agreement. See also our privacy policy.
Article 11 — Termination
Either party may terminate the contract in writing in the event of a serious breach by the other party that is not remedied within 14 days of written notice of default. Services already delivered remain payable.
Article 12 — Governing law and disputes
These terms and all contracts with Finaudax are governed exclusively by Belgian law. Disputes are settled amicably wherever possible; failing that, only the courts of the judicial district of Limburg (Alken) have jurisdiction.